Privacy policy

Effective Date: March 11, 2025

At Kinami Health we are committed to protecting and respecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services.

1. Information We Collect

We collect personal information that you provide directly to us when you create an account, place an order, or use our services. This may include your name, address, email address, phone number, and payment information. Additionally, we collect technical information through the use of cookies to improve your experience on our website, including information about your browser type, IP address, pages visited, and time spent on our website.

2. Use of Personal Information

The information we collect is used to process your orders, provide customer service, and improve our website. We may also send you promotional emails or newsletters if you opt in to receive such communications. You may opt-out of these communications at any time by following the unsubscribe instructions in our emails.

3. Sharing of Information

We may share your personal information with third-party service providers who assist us with fulfilling orders, processing payments, and delivering products or services to you. These third parties are obligated to protect your personal information and are only allowed to use it for the purposes for which it was provided.

In certain circumstances, we may be required to disclose personal information to comply with legal obligations, resolve disputes, or enforce agreements.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to remember your preferences and improve your interactions with our website. You can manage or disable cookies through your browser settings, but doing so may limit your ability to use some features of our website.

5. Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction. For sensitive transactions, such as credit card payments, we use encryption technologies (such as SSL) to secure your data.

6. Accessing and Updating Your Information

You have the right to access, correct, or delete your personal information stored with us. You can update your information directly in your account settings or contact us at [email protected] for assistance.

7. Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to other websites that are not controlled by us. We are not responsible for the privacy practices or the content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we learn that we have collected personal information from a child under the age of 18, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or by posting a notice on our website. Please review this Privacy Policy periodically for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at [email protected] or  +44 7488 890499.

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