Tax Application Policy

At Kinami Health, we are committed to providing clear information regarding Value Added Tax (VAT) for our customers within the European Union (EU). This policy outlines how VAT is applied to your orders and the conditions under which exemptions may apply.

1. VAT Exemption

If you are an EU-based business entity, you may be eligible for a VAT-exempt purchase: • Requirement: A valid VAT number must be provided during the checkout process. • Verification: All VAT numbers are verified in real-time through the official EU validation system (VIES). • Outcome: Once validated, VAT will be deducted from your order.

2. Standard VAT Application

If a valid VAT number is not provided, the local VAT rate of the destination country (where the goods are delivered) will be applied to your order. Below is the list of countries and their corresponding VAT rates:  
Country VAT Rate
Austria 20%
Belgium 21%
Bulgaria 20%
Croatia 25%
Cyprus 19%
Czechia 21%
Denmark 25%
Estonia 22%
Finland 24%
France 20%
Germany 19%
Greece 24%
Hungary 27%
Ireland 23%
Italy 22%
Latvia 21%
Lithuania 21%
Luxembourg 17%
Malta 18%
Netherlands 21%
Poland 23%
Portugal 23%
Romania 19%
Slovakia 20%
Slovenia 22%
Spain 21%
Sweden 25%

Contact Us

If you have any questions regarding these terms or require assistance with your VAT validation, please reach out to our support team: Email: info@kinamihealth.com

Frequently Asked Questions (FAQ)

1. Does the price shown include VAT? Our store displays prices exclusive of VAT until your shipping address and tax status are confirmed at checkout.
2. I’m buying for a business. Will my tax-exempt status be saved? Yes! We value your time. Once you enter and validate your VAT ID during your first checkout, it is securely saved to your account profile. This means: • Faster Checkout: All your future orders will automatically reflect your tax-exempt status. • One-Time Setup: You never have to reach for your tax documents again when restocking. • Full Control: You can easily update or change your business details at any time in your account settings.
3. What if the VAT is still showing at checkout? If you have a valid EU VAT ID but the tax hasn’t dropped off yet, don’t worry! This is usually just a quick sync matter. Send an email to info@kinamihealth.com and we will verify it for you in moments.
4.Can I get a VAT refund after the order is placed? If you forgot to enter your VAT number during registration, please contact us at info@kinamihealth.com within 24 hours with your order number and valid VAT ID. We will do our best to credit the tax back to your original payment method and issue a corrected invoice.